FAQ JAKAR GAMES
What products do you offer?
We offer a wide range of profit-generating entertainment game machines, including strength machines like BOXER and KICKER, skill-based machines with prizes, sports machines such as BASKETBALL and AIR HOCKEY, and children’s machines like KIDDIE RIDES. Additionally, we sell service parts for all our devices. Our products are perfect for entertainment centers, amusement parks, playrooms, and other recreational venues.
How can I order a machine?
Orders can be placed through our website by submitting an inquiry about the product you are interested in. You can also contact our sales department directly by phone at +48 665 775 111, +48 665 775 011 or by email at sales@jakargames.com. We are here to assist and advise you in selecting the right machine for your needs.
Do you offer machine delivery?
Yes, we offer delivery services for the machines purchased from us. The costs and availability of this service depend on the delivery location. Please contact our sales department for detailed information about delivery and installation of machines at your location.
What payment methods do you accept?
We accept bank transfers, credit card payments, and online payment systems such as PayPal. We adapt to our customers’ preferences to ensure maximum convenience and security for transactions.
Do you offer a warranty on your products?
Yes, we offer delivery services for the machines purchased from us. The costs and availability of this service depend on the delivery location. Please contact our sales department for detailed information about delivery and installation of machines at your location.
What should I do in case of a machine malfunction?
In case of a machine malfunction, please contact our service department. You can do this by phone at +48 665 775 033, by email at service@jakargames.com, or through the contact form on our website. Our service team will strive to resolve the issue as quickly as possible to get your machine back in operation.
Our Offices
Yes, we offer a wide selection of spare parts for all models of machines. You can order them directly by contacting our service department. We offer high-quality spare parts that ensure long-lasting and trouble-free operation of the devices.
What are the shipping costs for spare parts?
Shipping costs for spare parts depend on the size and weight of the order and the delivery location. Exact costs will be calculated during the order process. We strive to offer competitive shipping rates to satisfy our customers.
Can I return a purchased product?
Yes, we accept returns in accordance with applicable consumer protection laws. To make a return, please contact our service department, which will provide detailed instructions on the return procedure and conditions for returning the purchased machine.
